Patients' admission to the Cardiology Department with the view to undergoing interventions or investigations shall be made according to a pre-established appointment. You should present yourself for admission on the date and at the time of the appointment. You can check this information by phone at 0733/008195 or 0268/401203, from Monday to Friday between 9 a.m. and 5 p.m.

Documents required for admission to the CARDIOLOGY Department

Upon admission, please present the following documents:

• the National Health Insurance Card
• a Referral with a barcode issued by your family physician or by your consultant (valid for 30 days from the issue date). Attention! It is mandatory for the patient to present the referral upon admission. Referrals that have been issued after the patient's admission are inadmissible.
• the Identity Card
• all the medical documentation that you possess (specialty exams for the diseases you have, hospital discharge letters, medical letters, ultrasound bulletins, computed tomographies or any other investigations, lab work, CDs with CT or NMR scans etc.)

Certificates required depending on the place of employment or the patient's status as a student or as a retired person:

• Employees: certificate from the workplace (valid for 3 months from the issue date) that includes the days of medical leave taken for the last 12 months (the certificate of medical leave shall be issued upon discharge)
• Retired persons: the last pension slip;
• Persons retired on medical grounds: the latest pension slip and a copy of the retirement decree;
• Pupils and students: certificate from the educational institution and a copy of the school report card that shows the endorsement for the current school year;
• Individually insured people: the last receipt of direct payment or a certificate from the County Insurance Fund of the county in which they reside, certifying that the person is insured;
• Unemployed persons residing outside Brasov County: certificate from the County Insurance Fund of the county in which they reside.

Lab work and investigations required for admission to the Department of Cardiovascular Surgery

For valvular patients:

• Panoramic dental X-ray + dental exam that confirms the absence of infection centres and cavities
• Pharyngeal secretion (throat culture)
• ENT exam
• Urine culture
• Gynaecological examination (only for women)

For coronary patients:

• Pharyngeal secretion (throat culture)
• Urine culture

Upon admission you should also bring some personal hygiene products (towel, slippers, toothbrush and toothpaste etc.), 2-3 pyjamas and a mug. You shouldn't bring tableware, food or water.

After filling-in the Patient Observation Sheet you shall be asked to carefully read the Consent Form for the medical procedures that you shall be subjected to and sign it. Then, the orderly shall take you to your room. Once you have been taken to your room you must change into hospital clothes (pyjama, slippers). Throughout the hospitalisation period your clothes shall be kept in a special wardrobe.

The physician's visit

On the day of the admission, one of the attending physicians shall talk to you about your detailed medical history, s/he shall analyse the lab work and, if necessary, s/he shall recommend more lab work. The Consultant and the Anaesthesiologist who will perform your surgery shall also come to visit you and you shall talk about your diagnosis and about the treatment options.

Advice for patients:

Upon admission you will need:

• personal hygiene products (towel, non-slippery slippers, toothbrush etc.);
• 2-3 pyjamas and a mug for the medicines you are taking for your chronic diseases;

Upon admission you are NOT allowed to bring food (including fruit). Moreover you shouldn't bring any tableware. Our external catering service provides a varied menu that is also personalised for the patients suffering from diabetes.

We recommend that you do not bring jewellery and that you do not wear nail polish.

For terms and information regarding admission to the Cardiology Department, please download the following pdf.

Admission to our Department with the view to undergoing surgical interventions shall be made based on the pre-established appointment, the referral (issued by the family physician or by another consultant) and the National Health Insurance Card.

You are also required to undergo certain lab work before admission. You can find the required lab work and documents in the list enclosed herein (it depends where it shall be positioned). This list also contains some pieces of advice.

For admission you have to present yourself at the Clinicco reception desk at 2 p.m. on the convened date and you shall undergo the surgical intervention on the following day.

ATTENTION! In the two weeks prior to the surgery you might be asked to stop any treatment that inhibits blood coagulation. Such treatments include Aspirin, Ibuprofen, Naproxen etc. You should ask the attending physician/the physician who monitors you what medicine to take, even on the day of the surgery. If you suffer from diabetes, a heart condition or other conditions, the surgeon might ask you to undergo a specialty exam prior to the admission.

For medical conditions that require total knee replacement or total hip replacement, please download the following pdf for information regarding the required documents and lab work.

For medical conditions such as medial meniscus injuries or anterior cruciate ligament injuries, please download the following pdf for information regarding the required documents and lab work.

Our team of physicians and nurses will offer you the best care throughout your hospitalisation period. Our specialists will keep you permanently informed regarding your health status and will answer any question.

Your safety and comfort represent our priority. All the hospital wards are equipped with their own water closet, TV and modern furniture, especially created for hospitals, as well as wireless network. All patients benefit from 24/7 monitoring of their health condition. Each bed has its own console for the monitoring of the oxygen level, a vacuum system for aspiration (bronchial, gastric, drainage), a automatic control system for the administering of intravenous medication, as well as a system that alerts the medical personnel, if needed. We also have a medical team on call 24/7 that includes head consultants and cardiology consultants.

Food

The food for our patients is prepared in maximum hygiene conditions by a quality restaurant in Brasov City. The food is transported in special insulating boxes and will be served in bed, by our personnel. All the menus are created by a Nutritional Consultant, in accordance with the chronic conditions that you might be suffering from (e.g. diabetes).

Money and valuable objects

During the surgical intervention and during your stay in the Department of Intensive Care, we recommend that you do not leave valuable objects in your room. We offer you the possibility to leave such objects in a safe in the Head Nurse’s office. You may retrieve them whenever you need.

Telephone conversations

You can contact your family or your next of kin by using your own mobile phone or you can request the medical personnel to put you in contact with them, by using the hospital telephones.

After undergoing the surgical intervention, depending on the evolution of your health condition, the ward physician will notify you regarding your discharge one day in advance in order for you to have time to contact the members of your family. Patient discharges take place between 12 p.m. and 2 p.m. You can leave the hospital by yourself or in the company of your next of kin.

Before getting discharged, an orderly will come to your room to bring your clothes and will accompany you to the reception, where the members of your family can wait for you.

Upon discharge you will receive a medical letter containing details about your diagnosis, the medical procedures that you have undergone, the medical assessment, the hospitalisation period, the recommended treatment and the recovery plan. This information is intended for both you and your medical consultant/family physician for on-going treatment.

On the day of the discharge you also have to pay for the hospital services that you have benefited from. Payment can be made by you or one of the members of your family, based on the invoice that you will receive from the hospital's Accounting Department.

Methods of payment

The invoice for hospitalisation at Clinicco can be paid as follows:

• By DEBIT CARD (VISA or MAESTRO). ATTENTION! In this case you have to be aware of the payment limit imposed by the issuing bank.
• By CASH DEPOSIT in Clinicco's account (if you do not have a bank account)
• By BANK TRANSFER from your account into Clinicco's account

Clinicco Brasov – bank account information

BANK: OTP BANK sucursala Nicolae Balcescu BRASOV

ACCOUNT: RO90 OTPV 2110 0032 1726 RO01

Company Number: 22555509

Trade Register Number: J08/2762/2007

Discharge documents

Herein under are the documents that you will receive upon discharge:

• Hospital discharge letter/medical letter (two original counterparts: one for you and one for your family physician) – that includes the hospitalisation period, information regarding your diagnosis, the intervention performed, recommendations, treatment
• Prescription with the recommended medication
• Certificate of medical leave that includes the hospitalisation period and a maximum period of 21 days, with the possibility of extension upon the specialist's recommendation (except in the case of patients who are hospitalised for two or more months; in this case, the certificate of medical leave is issued on the last day of each month to be submitted to the employer).

The invoice value (for hospitalisation and surgery) will be paid on the day of the discharge. In what the method of payment is concerned, patients can opt for one of the following:

• Payment by debit card – VISA or MAESTRO (in this case you have to be aware of the limit imposed by your bank)
• By cash deposit in the account of Clinicco Orthopaedics, opened at OTP Bank (if you do not have a bank account)
• By payment order (in this case you have to request for the invoice to be issued one day prior to your discharge and to submit the payment order that has been approved by the issuing bank)

Discharge from our department has to be approved by the Attending Physician, who determines whether the patient is fit to leave the hospital. Discharges take place between 12 p.m. and 1 p.m. and you can leave the hospital in the company of your next of kin or by yourself.

Herein under are the documents that you will receive upon discharge:

• Hospital discharge letter/medical letter (two original counterparts: one for you and one for your family physician) – that includes the hospitalisation period, information regarding your diagnosis, the intervention performed, recommendations, treatment.
• Prescription with the recommended medication
• Certificate of medical leave that includes the hospitalisation period and a maximum period of 21 days, with the possibility of extension upon the specialist's recommendation (except in the case of patients who are hospitalised for two or more months; in this case, the certificate of medical leave is issued on the last day of each month, in order to be submitted to the employer)

The invoice value (for hospitalisation and surgery) will be paid on the day of the discharge. In what the method of payment is concerned, patients can opt for one of the following:

• Payment by debit card – VISA or MAESTRO (in this case you have to be aware of the limit imposed by your bank)
• By payment order (in this case you have to request for the invoice to be issued one day prior to your discharge and to submit the payment order that has been approved by the issuing bank)
• By bank transfer (online banking)

BANK: OTP BANK sucursala Nicolae Balcescu, Brasov

ACCOUNT: RO13 OTPV 2110 0064 3009 RO01

Company Number: 30614878

Trade Register Number: J8/1372/2012

If one of the members of your family is admitted to our service, you can contact them by telephone. Herein under are the telephone lines for the next of kin:

• For a patient admitted in the Department of Intensive Care (Cardiology), please call: +40 268 401202, available 24/7
• For a patient admitted in the Department of Intensive Care (Orthopaedics), please call: +40 268 445522, available 24/7
• For a patient admitted on the 1st floor (Cardiology), please call: +40 268 445511, available 24/7
• For a patient admitted on the 2nd floor (Orthopaedics), please call: +40 268 445587, available 24/7

Our medical team considers that one of the essential factors of therapeutic success is to comply with the rigorous asepsis rules. This is why the patient admitted to the CLINICCO service cannot be visited. Patients will receive all the necessary boarding and care conditions for a quick recovery. The medical and care personnel do the patients’ monitoring and are available for patients 24/7.

Our medical team considers that one of the most crucial factors in the success of the therapy is rigorous compliance with the rules of asepsis. This is why patients admitted to Clinicco are not allowed to receive visitors.

Patients are provided with all the necessary accommodation and care conditions for a quick recovery. The medical and care personnel monitors the patients and is available to them 24/7. Each patient has access to a button of alert of the medical personnel. Each ward is equipped with air conditioning, TV and allows internet connection. Meals are provided through a catering company. Contact with family is maintained by telephone or through the medical personnel.

For information regarding patients in the Department of Intensive Care, please call:

+40 268 401202 (Cardiology)

+40 268 445522 (Orthopaedics)

Available: 24/7

For information regarding patients admitted on the 1st floor (Cardiology), please call:

+40 268 445511

Available: 24/7

For information regarding patients admitted on the 2nd floor (Orthopaedics), please call:

+40 268 445587

Available: 24/7

Throughout the hospitalisation period the patient will be in the care of a medical team consisting of:

• Consultants and specialists of Cardiology and Orthopaedics
• Anaesthesiologists
• Registered nurses
• Caregivers

The aim of this team is to provide the patient with the best medical care and maximum comfort conditions.

Yes, we do have an Agreement entered with Brasov County Health Fund for hospital medical services, emergency services and national health programs.

On May 9, 2015 a new law entered into force, i.e. Law 70/2015 that regulates cash collection and payment. This law limits the amount of cash collected from natural persons. Thus, the maximum amount of cash that can be collected for a service is 10,000 lei.

Therefore, please take into consideration the following methods of payment:

• Payment order submitted to your bank;
• Debit card – in this case you need to be aware of the daily maximum limit imposed by the issuing bank;
• Bank transfer (online banking).

If you have a private health insurance policy that is provided by one of our collaborators (Alliantz Tiriac, Europ Assistance, Medical Ocupational, Signal Iduna, Rumanian International Assistance), they can reimburse you for the medical services received, but only in the limits of your insurance agreement.

This is the procedure:

• You contact your insurance agency;
• You inform them that you wish to make an appointment for an examination or an intervention;
• The insurance agency will send you an application for the scheduling of an appointment with us.

Starting with May 1, 2015, the National Health Card has become the only system of validation and reimbursement of medical services in the health insurance system. According to the legislation in force, National Health Insurance Funder Decree 98/2015, the patient will prove that s/he is insured and will validate the medical and pharmaceutical services that s/he receives, using this card.

• If you are a citizen of the European Union and you have a Eurocard (the European Insurance Card), you can benefit from the basic package of services, the same as any Romanian citizen;
• If you are not a citizen of the European Union or you do not have a Eurocard, you can also benefit from our services, but at the whole price.